2005/04/28

Ferman Westbrook: 1935 - 2005

Ferman Westbrook died on Monday. We found out a few minutes ago when I checked the WREG website. We just talked to him the Monday before when we picked up our truck. He assured us that it was ready for another road trip, and jokingly asked if we were heading for Alaska again.

My wife had been doing business with him since 1978. When we married in '84, we took our vehicles to Westbrook's. How good was he? Try this. If after an auto accident your insurance company hasseled you about who would repair your vehicle, all you had to do was say you were going to Ferman and the insurance company would back off, real quick. In all the years we dealt with him we never had to pay the deductible. Didn't have to. Ferman was also the most honest business person we've ever known.

Ferman Westbrook: 1935 - 2005

Updated
April 28, 2005
By Andy Wise

MEMPHIS -- The first auto mechanic to be inducted into Andy's Army has died. 70-year-old Ferman Westbrook, widely considered as the dean of auto mechanics in the Mid-South, died of a massive heart attack Monday.

Westbrook was a professional mechanic for 58 years in both Louisiana and Tennessee. He, his son Scott and his daughter Trina ran Westbrook Auto Service & Body Shop at 3966 Winchester Road in Southeast Memphis. Scott and Trina will continue to operate the business.

3 On Your Side chose Westbrook as the first auto mechanic to be inducted into Andy's Army, our team of volunteers and professionals who assist consumers in our broadcasts, back in 1998. Since that time, Westbrook appeared in countless consumer protection series, product tests and auto safety stories on News Channel 3.

The Mid-South Better Business Bureau rated Westbrook as having one of the best service records in the area, choosing him to be the bureau's official consultant on auto issues and arbitrations.

Visitation will be held at Memphis Funeral Home at 5599 Poplar Avenue in East Memphis from 5 PM to 8 PM Thursday. Funeral services are scheduled for 11:00 AM Friday, April 29, at Gracewood Baptist Church, 8551 Getwell Road North in Southaven, Mississippi.

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